Support
91 Dispatcher is in early access. Support is handled directly by the people
building the product, so reports go straight to the person who can fix them.
Contact
support@91dispatcher.ai
We aim to respond within one business day. Flight-safety-relevant defects — a
brief showing wrong weather, a notification that didn't fire, a currency
calculation that looks off — are triaged first. Say so in the subject line.
Reporting a problem
The report that gets fixed fastest includes:
- Where — the screen you were on (e.g. "New Brief", "Flight Tracking").
- What happened and what you expected instead.
- Your setup — iPhone or iPad, and whether you were on the web app or the
mobile app.
- A screenshot, if the problem is visible.
TestFlight testers: taking a screenshot inside the app offers a "Share Beta
Feedback" option that attaches it automatically — that route works too, and
it includes device details for us.
What support can and cannot do
We can fix defects, explain what a brief is telling you, and recover account
issues. We cannot make your go/no-go decision: every output of 91 Dispatcher
is advisory, and the pilot in command remains the final authority on every
flight.
Common questions
See the [FAQ](/faq) for coverage questions (which airports, which weather
products, which certificates the tools understand), and the
[Privacy Policy](/privacy) and [Terms](/terms) for the legal picture.